The satisfaction of our customers is something we take very seriously and it’s always at the front of our minds when we’re manufacturing, delivering and servicing products for businesses around the world.
To kick off our new series of case studies, we’re placing the spotlight on one very happy customer – FTH Hire Group – a UK-based supplier of specialised plant, tools and machinery to the construction, groundworks and utilities industries.
The business began to receive a significant number of requests from its customers for the option to hire concrete crushers. Following extensive industry research, and evaluating the most reliable and trusted crushers on the market, the team got in touch with us and decided that it needed to add some Red Rhino muscle to its product range.
WHAT PROBLEM DID FTH HIRE NEED TO SOLVE?
For the team at FTH Hire Group, Red Rhino’s crushers were a natural fit as part of the company’s plans to expand its plant hire services. The business already had over 650 excavators and 500 dumpers within its fleet – many of which are used by customers to undertake demolition or landscaping projects.
These projects commonly create waste material such as concrete, brick or asphalt so by being able to offer a crushing solution, waste material becomes more manageable to move around site. This also provides a way to reuse waste material that is both cost efficient for the customer and environmentally friendly.
HOW DID OUR CRUSHERS DELIVER A SOLUTION?
FTH Hire invested in a number of our 4000 and 5000+ machines, which have proven highly effective since joining the fleet. They’re also incredibly popular with customers.
The ease of operation and reliability have made them perfect for FTH’s hire division – with customers having the machines up and running with minimal set up times, while reducing potential mechanical downtime.
